Legal
Privacy Policy
At TAPOVANA Wellness Pvt. Ltd., we are committed to protecting the privacy and security of our patients and visitors. This Privacy Policy outlines our practices regarding the collection, use, and safeguarding of your personal and medical information.
1. Information We Collect
We collect information that you provide directly to us when booking a consultation, creating an account, or communicating with our team. This includes:
- Personal details: Name, date of birth, gender, nationality, and contact information.
- Health information: Medical history, Nadi Pariksha assessments, treatment records, and dietary preferences. We employ encrypted PHI (Personal Health Information) standards for this data.
- Billing information: Invoices, payment transactions, and retreat accommodation records.
2. How We Use Your Information
Your information is used strictly to provide and improve our wellness services:
- To tailor your Ayurvedic treatment plans (Panchakarma, Diet, Yoga).
- To manage your retreat bookings, travel coordination, and accommodation.
- To communicate important updates regarding your stay and 90-day post-discharge follow-ups.
- To comply with NABH and HIPAA equivalent healthcare regulations, utilizing an immutable audit trail for all medical record access.
3. Data Security and Confidentiality
We implement robust security measures to ensure your data is protected. Medical notes, contact numbers, and identification details are encrypted at rest. Access to your clinical profile is strictly role-based; only assigned doctors and medical staff can view your health data, while administrative staff only access necessary logistical information.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. Information may be shared with trusted third-party service providers (such as payment gateways or travel partners) only to the extent necessary to provide our services and under strict confidentiality agreements.
5. Contact Us
If you have any questions or concerns about our Privacy Policy or your data, please contact us at:
Email: privacy@tapovana.com
Address: Manipal, Karnataka 576104, India